Shipping Policy

Last Updated: 16 Aug, 2024

Welcome to Millenniya.com! We are committed to providing you with a seamless shopping experience, including reliable and efficient shipping services. This Shipping Policy outlines the details of our shipping practices, including processing times, delivery options, and associated costs.

1. Shipping Methods and Delivery Times

1.1 Shipping Methods We offer various shipping options to cater to your needs. The available shipping methods are:

  • Standard Shipping: Typically delivered within 5-7 business days.
  • Expedited Shipping: Typically delivered within 2-4 business days.
  • Next-Day Shipping: Delivered the next business day.

1.2 Delivery Times Delivery times are estimates and may vary based on factors such as:

  • Shipping Destination: Delivery times may vary depending on your location.
  • Order Processing Time: Orders are processed and shipped during business hours (Monday to Friday, excluding holidays).
  • Carrier Delays: Unexpected delays caused by the shipping carrier or other factors beyond our control.

2. Shipping Costs

2.1 Shipping Charges Shipping costs are calculated based on the weight of your order, shipping method, and destination. The shipping charges will be displayed at checkout before you complete your purchase.

2.2 Free Shipping We offer free standard shipping on orders over [Insert Amount]. This offer applies to [specific regions, countries, or other restrictions, if applicable].

3. Order Processing

3.1 Order Confirmation After placing your order, you will receive an order confirmation email with details of your purchase and estimated delivery times.

3.2 Processing Time Orders are typically processed within [Insert Number] business days. If there are any delays or issues with your order, we will notify you promptly via email.

3.3 Handling Time Handling time is the time required to prepare your order for shipment. This includes picking, packing, and labeling. The handling time is separate from the shipping time and may vary based on the complexity of your order.

4. Shipping Restrictions

4.1 Delivery Areas We currently ship to addresses within [Insert Country/Region]. We do not ship to international destinations outside of [Insert Country/Region] at this time.

4.2 P.O. Boxes and APO/FPO Addresses We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a valid street address for delivery.

4.3 Delivery Issues If there are issues with delivery due to incorrect or incomplete address information provided by you, we may need to contact you to correct the details, which could result in delays.

5. Tracking Your Order

5.1 Order Tracking Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your shipment. You can use this tracking number to monitor the status of your delivery.

5.2 Tracking Information Tracking information may take up to 24 hours to update after you receive your shipping confirmation. If you experience any issues with tracking your order, please contact our customer service team for assistance.

6. Delivery Issues and Lost Packages

6.1 Missing or Lost Packages If your package is marked as delivered but you have not received it, please check with your local carrier or postal service. If you still cannot locate the package, contact our customer service team for assistance.

6.2 Damaged Packages If you receive a damaged package, please contact us immediately and provide photos of the damage. We will work with you to resolve the issue and arrange for a replacement or refund if necessary.

7. Returns and Exchanges

7.1 Return Policy If you need to return an item, please refer to our Return and Refund Policy for detailed instructions on how to process a return or exchange. Note that certain items may be ineligible for return based on our policy.

7.2 Return Shipping Costs Unless the return is due to a mistake on our part or a defective item, you will be responsible for return shipping costs. If a return is initiated due to our error, we will cover the return shipping charges.

8. Contact Us

If you have any questions or concerns about our shipping policy or need assistance with your order, please contact us at:

Email: care@millenniya.com
Phone: +91 7665443011
Mailing Address: 87 Perfect Colony, Unti Road, Bagru, Bhankrota, Pincode: 303007, Jaipur, Rajasthan